Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages similar to 350 million products worldwide, so it’s no surprise that inventory discrepancies are going to sometimes occur. Once they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
Generally, it’s your choice to recognize occurrences that be entitled to Amazon FBA reimbursement and submit the appropriate claims. The whole process is tricky and time-consuming. Also, observe that claims for any of those errors must be filed within 1 . 5 years of these occurrence.
The following information reduces what Amazon FBA reimbursement is, and just how you can most easily recover money that is rightfully yours.
Varieties of Amazon FBA reimbursements
The five premiere reasons behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s quite normal for inventory to acquire lost during shipping or misplaced inside the warehouse. Another common cause is wrong barcoding. Whatever the reason, the only way to be sure what’s happening within your inventory is always to carefully review of your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged in the warehouse as well as in the course of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
From the Amazon fulfillment center
En route from the fulfillment center on the customer
That could fulfillment center
Missing in fulfillment centers within the past Thirty days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a significant proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit can help you determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a reimbursement, but didn’t return them
Return Overcharge: customer refunded more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned then damaged
Return after 2 months: customer granted an exception on the refund guarantee following the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. Nonetheless they do owe you Amazon FBA reimbursement when it does. The only way to determine this is always to continually track inventory within your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights may result in higher storage, shipping and commission fees.
It’s your responsibility to ascertain if such fees are overcharged and supply proof in a Amazon claim that supports lower product weight and dimensions.
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