Free CMQ/OE Sample Questions and internet-based Practice Exams

Free CMQ/OE Practice Test

1. One impediment to leading to effective change is the subjects being studied may intentionally or unintentionally change their behavior simply because they’re aware they’re being monitored, and never as a result of any fundamental elements of the experiment. This is whats called the:

2. The theories of Abraham Maslow are foundational elements of which of those management styles?

Scientific management
Hr management
Management by objective
Management by results

3. The ability management approach by which individuals add their knowledge with a common storehouse (like a database) works as a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), it also uses many tools which aren’t a proprietary area of the methodology. Which of those outside tools commonly doing work in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache method of business processes is called the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name arises from studies of workers with a factory called Hawthorne Works noisy . area of the last century. The research found that when workers know they’re being monitored within the experiment, the final results from the experiment are usually diverse from those achieved by workers enjoying an identical experiment who’re unaware that they’re being monitored. Sometimes the difference is positive, and sometimes the difference is negative, when workers know they’re being observed within the experiment, the results tend to be skewed, this also has to be taken into account.

2. B: Hr management. Abraham Maslow’s theories are foundational towards the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated with a hierarchy of needs, which lots of people have called a pyramid. In the bottom will be the most basic physical needs, then safety, then love/belonging, then esteem, with self-actualization at the pinnacle. Maslow believed that just isn’t possible for folks to offer the purpose of meeting their higher level needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The ability management approach by which individuals add their knowledge with a common storehouse (like a database) works as a codification strategy, or push strategy. Another answer choices are all instruments or strategies widely used in knowledge management.

4. C: Five Whys. An Ishikawa diagram, often known as a fishbone diagram, could be included in the Five Whys method of getting to the basis of the problem. The diagram concept was made by Kaoru Ishikawa, and it is widely used for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache method of business processes is called the Nine Boxes Model. It includes three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model can often be employed in the style of employee training programs.
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