Free CMQ/OE Sample Questions an internet-based Practice Exams

Free CMQ/OE Practice Test

1. One impediment to causing effective change could be that the subjects being studied may intentionally or unintentionally change their behavior due to the fact they’re aware they’re being monitored, and never due to any fundamental areas of the experiment. This is called the:

2. The theories of Abraham Maslow are foundational elements of which of these management styles?

Scientific management
Hr management
Management by objective
Management by results

3. The data management approach where individuals add their knowledge into a common storehouse (like a database) works as a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), it also uses many tools which aren’t a proprietary part of the methodology. Which of these outside tools commonly used in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache method of business processes is termed the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name emanates from studies of workers at the factory called Hawthorne Works during the early part of the 20th century. The analysis found that when workers know they’re being monitored within the experiment, the outcomes from the experiment are usually diverse from those achieved by workers getting involved in a similar experiment who will be unaware actually being monitored. Sometimes the difference is positive, and frequently the difference is negative, however when workers know they’re being observed within the experiment, the final results will often be skewed, and this should be taken into account.

2. B: Hr management. Abraham Maslow’s theories are foundational for the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by way of a hierarchy of needs, which lots of people have referred to as a pyramid. In the bottom would be the most elementary physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow considered that fat loss for individuals to own goal of meeting their higher level needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The data management approach where individuals add their knowledge into a common storehouse (like a database) works as a codification strategy, or push strategy. One other answer options all instruments or strategies commonly used in knowledge management.

4. C: Five Whys. An Ishikawa diagram, also called a fishbone diagram, could be included in 5 Whys way of getting to the root of your problem. The diagram concept was made by Kaoru Ishikawa, which is commonly used for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache method of business processes is termed the Nine Boxes Model. It is made up of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually found in the appearance of employee training programs.
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