Free CMQ/OE Sample Questions an internet-based Practice Exams

Free CMQ/OE Practice Test

1. One impediment to causing effective change is the subjects being studied may intentionally or unintentionally change their behavior mainly because they’re aware they’re being monitored, rather than because of any fundamental elements of the experiment. This is what’s called the:

2. The theories of Abraham Maslow are foundational elements of which of the management styles?

Scientific management
Hr management
Management by objective
Management by results

3. The knowledge management approach through which individuals add their knowledge to some common storehouse (such as a database) is actually a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), it also uses many tools that are not an exclusive section of the methodology. Which of the outside tools commonly used in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache way of business processes is recognized as the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name originates from studies of workers at the factory called Hawthorne Works noisy . section of the 20th century. The study learned that when workers know they’re being monitored during an experiment, the results with the experiment are generally distinct from those achieved by workers taking part in much the same experiment who are unaware that they are being monitored. Sometimes the gap is positive, and sometimes the gap is negative, but when workers know they’re being observed during an experiment, the final results are often skewed, which has to be considered.

2. B: Hr management. Abraham Maslow’s theories are foundational to the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated with a hierarchy of needs, which many people have described as a pyramid. At the end will be the simplest physical needs, then safety, then love/belonging, then esteem, with self-actualization at the pinnacle. Maslow believed that no one is able for individuals to get the purpose of meeting their advanced needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The knowledge management approach through which individuals add their knowledge to some common storehouse (such as a database) is actually a codification strategy, or push strategy. The opposite answer option is all instruments or strategies frequently used in knowledge management.

4. C: Five Whys. An Ishikawa diagram, often known as a fishbone diagram, can be used as part of 5 Whys way of getting to the root of the problem. The diagram concept was created by Kaoru Ishikawa, and it’s also frequently used for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache way of business processes is recognized as the Nine Boxes Model. It includes three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is frequently utilized in the design of employee training programs.
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