Free CMQ/OE Sample Questions and internet-based Practice Exams

Free CMQ/OE Practice Test

1. One impediment to leading to effective change would be that the subjects being studied may intentionally or unintentionally change their behavior due to the fact they’re aware they’re being monitored, and never due to any fundamental aspects of the experiment. This is what’s called the:

2. The theories of Abraham Maslow are foundational portions of which of such management styles?

Scientific management
Human relations management
Management by objective
Management by results

3. The information management approach by which individuals add their knowledge to some common storehouse (for instance a database) works as a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), it uses many tools that are not a proprietary section of the methodology. Which of such outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache procedure for business processes is known as the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name originates from studies of workers at a factory called Hawthorne Works noisy . section of the last century. The analysis found that when workers know they’re being monitored throughout an experiment, the outcomes in the experiment usually are distinct from those achieved by workers getting involved in a similar experiment that are unaware actually being monitored. Sometimes the real difference is positive, and frequently the real difference is negative, however, if workers know they’re being observed throughout an experiment, the outcomes are often skewed, and this must be taken into account.

2. B: Human relations management. Abraham Maslow’s theories are foundational towards the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by way of a hierarchy of needs, which many individuals have identified as a pyramid. Towards the bottom would be the most elementary physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow thought that no one is able for those to offer the goal of meeting their higher level needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The information management approach by which individuals add their knowledge to some common storehouse (for instance a database) works as a codification strategy, or push strategy. The other answer choices all instruments or strategies popular in knowledge management.

4. C: Five Whys. An Ishikawa diagram, also referred to as a fishbone diagram, could be included in 5 Whys technique for addressing the root of the problem. The diagram concept was made by Kaoru Ishikawa, and it is popular for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache procedure for business processes is known as the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is frequently employed in design for employee training programs.
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