Attention Amazon sellers: you probably are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is because of you whenever Amazon mis-handles your inventory. Amazon manages similar to 350 million products worldwide, so it’s unsurprising that inventory discrepancies will sometimes occur. Whenever they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges are eligible for Amazon FBA reimbursement.
In most cases, it’s your decision to identify occurrences that be eligible for Amazon FBA reimbursement and submit the correct claims. The entire process is hard and time-consuming. Also, observe that claims for any of such errors has to be filed within Eighteen months with their occurrence.
This guide in time breaks down what Amazon FBA reimbursement is, and exactly how you are able to most easily recover money that is certainly rightfully yours.
Kinds of Amazon FBA reimbursements
The 5 main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s quite normal for inventory to have lost during shipping or misplaced in the warehouse. Another common cause is inaccurate barcoding. Whatever the reason, the only way to be certain what’s taking place within your inventory would be to carefully take a look at inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged within the warehouse and in the path of shipping. You will find there’s Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Inside the Amazon fulfillment center
On the way from the fulfillment center on the customer
That could fulfillment center
Missing in fulfillment centers for the past 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a significant proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid out
Returned Not Refunded after 45 Days: customer received reimbursement, but would not return the item
Return Overcharge: customer refunded a lot more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after 60 days: customer granted an exception on the refund policy following the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dispose of your inventory without your permission. However they do owe you Amazon FBA reimbursement if this does. Inside your determine this is usually to continually track inventory inside your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights can result in higher storage, shipping and commission fees.
It’s your responsibility to discover if such fees are overcharged and still provide proof in a Amazon report that supports lower product weight and dimensions.
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