Decanting tenants an effective practice guide


Each time a recent disaster occurred, a top Housing Association deployed an on-the-ground catastrophe response (CATS) teams could support the large numbers of displaced tenants from the impacted area. The Housing Association required an urgent situation housing solution for your team that can provide:

• 24/7/365 access to comfortable, long term accommodations

• Flexible leasing terms and length of stay options

• Convenient locations in the affected regions additionally,

to ensure costs were managed effectively, the organization required a fix that included consolidated, centralised billing. Previously, team members were negotiating lease terms and signing agreements without company authorisation. This ended in higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee along with the client.


The Housing Association needed to secure an all-inclusive emergency housing solution that could website and streamline the billing process therefore the CATS team could target meeting their tenant’s needs. Jigsaw, featuring its broad inventory of hotels, apartments, homes and much more, could provide you with the Housing Association CATS teams with furnished apartments on an extended stay over 1 month. This solution offered several advantages, including:

• Major cost benefits

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to hotels, and identifying convenient options within a specific location, the client might reduce staff overtime previously spent on invoicing and processing, eliminate short-term stay hotel taxes and worked Jigsaw to negotiate exceptional leasing terms for extended (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed the customer to improve operating efficiencies by giving just one source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing an emergency housing solution for the leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger areas, full-size kitchens and separate rooms. This solution allowed the client’s employees to concentrate less around the stress and inconveniences related to being away from home for lengthy periods of time plus more on fulfilling the displaced tenant’s needs.

• Enhanced usage of data

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features essential for successfully managing expenses, sharing information and improving service. Results By offering a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and more suitable housing accommodations, Jigsaw surely could profit the client save lots of time, money and resources. As a result, the Housing Association experienced a savings in excess of 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. For more information on it study or how Jigsaw can work with you to provide a temporary housing solution for the catastrophe response teams, please call 0845 0000 792 or complete the shape below.

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