Free CMQ/OE Sample Questions and internet-based Practice Exams

Free CMQ/OE Practice Test

1. One impediment to leading to effective change would be that the subjects being studied may intentionally or unintentionally change their behavior due to the fact they’re aware they’re being monitored, rather than because of any fundamental elements of the experiment. This is called the:

2. The theories of Abraham Maslow are foundational aspects of which of those management styles?

Scientific management
Hr management
Management by objective
Management by results

3. The data management approach through which individuals add their knowledge into a common storehouse (such as a database) can be described as:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), just about all uses many tools which aren’t a proprietary section of the methodology. Which of those outside tools commonly doing work in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache method of business processes is known as the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name comes from studies of workers with a factory called Hawthorne Works noisy . section of the last century. Case study found that when workers know they’re being monitored within the experiment, the final results with the experiment tend to be unique of those achieved by workers getting involved in the same experiment that are unaware that they’re being monitored. Sometimes the gap is positive, and frequently the gap is negative, however, if workers know they’re being observed within the experiment, the outcomes tend to be skewed, and also this has to be taken into consideration.

2. B: Hr management. Abraham Maslow’s theories are foundational towards the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by the hierarchy of needs, which lots of people have referred to as a pyramid. At the end are the most elementary physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow belief that it’s impossible for folks to get the purpose of meeting their higher-level needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The data management approach through which individuals add their knowledge into a common storehouse (such as a database) can be described as codification strategy, or push strategy. Another answer choices all instruments or strategies widely used in knowledge management.

4. C: Five Whys. An Ishikawa diagram, often known as a fishbone diagram, would be used as part of the Five Whys strategy for addressing the foundation of an problem. The diagram concept was made by Kaoru Ishikawa, which is widely used for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache method of business processes is known as the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually employed in the appearance of employee training programs.
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